PLAY POINTS Privacy Policy
Please read this Privacy Policy (this "Policy" or these "Terms") carefully. This Policy describes to users ("User," "Users," or "you") how PLAY POINTS ("PLAY POINTS," "we," "us," or "our") collects, uses, discloses, or otherwise processes personal information (the terms "personal data" and "personal information" are used to refer to any information that can directly or indirectly identify you, which may vary slightly depending on the laws applicable in your location) and other data we receive from users of Game Grand Soft Inc's website, mobile applications, products, and services (the "Services"). Examples of personal data include your name, email address, gender, age, and other information about you.
This Policy becomes effective when the User clicks on the "ACCEPT & CONTINUE" button during the account creation process at Gamegrandsoftinc@gmail.com, and by doing so, you agree that you have read and understood the terms of this Policy. Please regularly revisit this page to review the most current version of the Privacy Policy. We reserve the right to change or otherwise modify the Privacy Policy. If we modify it, we will update the "Last Updated" date and will notify users of changes within the mobile application. If you do not accept the modified Privacy Policy, please do not use the Services.
Collection, Disclosure, and Use of Personal Information
We do not use cookies (or similar technologies) to collect information about you. We collect information you provide directly or indirectly to us, such as when you create or modify your account, request on-demand services, redeem your rewards in our online store, contact customer support, or otherwise communicate with us.
This information may include: email, age, gender. During the registration process, we will also collect your IP address and Google Advertising ID (collectively referred to as the "ID").
I hereby agree that PLAY POINTS may use the following personal data:
This app collects information about the apps you have installed to be able to recommend you apps that you have not tried yet and track which apps you have installed through our platform. This is necessary for the functionality of our app and to protect ourselves from fraudulent attempts.
We will only collect your personal data as described in this Privacy Policy and will not use or otherwise process your information for any other purposes than those described below.
If you log into our Service using a third-party profile, we will import the first name and last name displayed in such profiles, such as information on Facebook or Google, onto our platform.
When you use our Services, we will also collect information about how you interact with the games advertised on our platform. The type of information we collect relates to: i) achievements unlocked, ii) in-game purchases, iii) other apps on your device, iv) the time you spend playing games, v) the units you've earned in PLAY POINTS, and vi) the game experience earned (collectively "User Gaming Profile").
By using our mobile application and accepting our Privacy Policy, you understand that requesting a reward within the Shop on the Game Grand Soft Inc mobile application will only be possible upon additional user authentication via face verification. Your consent applies to the processing of such biometric data as described below and is an express acknowledgment that such data is "special category" personal data pursuant to Article 9 of the General Data Protection Regulation (GDPR).
Automatically Collected Information
When accessing and using the Services, certain information will be required to provide the services and automatically collected, such as:
To provide, maintain, perform and improve the Services:
We will also use your information to create anonymized statistical and analytical data.
Deletion of Collected Information
We delete your personal information stored in physical form by shredding and personal information stored in electronic files by irretrievably deleting the files. Moreover, pursuant to our Terms of Use, if a user does not use the Service for at least one year, the user's inactive account may be terminated, and the user's personal data may be destroyed.
Data Retention
We will only retain personal data for as long as you use the Services or as long as it is required to meet the purposes for which it was collected, or as otherwise required by law. When we delete your account, all personal data will be deleted except as required by law. We may also retain personal data for an additional twelve (12) months after deletion for administrative or accounting purposes. Under some circumstances, we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
Right of Access
It is important that the personal information we hold about you is accurate and current. If your personal information changes, please inform us. By applicable law, you have rights related to access and correction of the personal information that we hold about you.
You may make requests by writing to Gamegrandsoftinc@gmail.com (below is a description of the specific rights with respect to accessing and deleting Information that are provided to California, European, Taiwan, and Korean residents). Upon receipt of such request, Game Grand Soft Inc will endeavor to provide you with this information (in electronic readable format) within a reasonable time. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We may request specific information from you to help us confirm your identity and your right to access and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation. Examples of such exceptions include:
If you are concerned about our response or would like to correct the information provided, please refer to the contact information and challenging compliance below on how to contact us.
Withdrawal of Consent to Collect Personal Information
You may withdraw your consent to the collection of personal information at any time by sending a written request to Gamegrandsoftinc@gmail.com. Upon receiving notice that you have revoked your consent, we will stop processing your personal information within a reasonable time, which will vary depending on what information we have collected and for what purpose. Please note that by choosing to withdraw such consent, you may not be able to continue to use the Services or any of the benefits you have earned. You may also ask us to delete your account. However, by deleting your account, any loyalty points that you have earned and not redeemed will be deleted. Please note that we will send you an email requesting your confirmation before we delete your account (please refer to the Data Retention section above).
Promotional Communications
We will only send you promotional communications if we have your consent to do so. You may opt out of receiving promotional messages from us by following the instructions (unsubscribe mechanism) in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account, about Services you have requested, or our ongoing business relations.